Shipping Policy
Processing & Shipping Times
All orders are processed and fulfilled by our trusted partner Printful. Please allow 2–7 business days for order fulfillment before shipping.
Estimated delivery times:
- Europe: 5–10 business days
- North America: 7–14 business days
- International: 10–20 business days
Shipping times may vary due to factors like customs delays, holidays, or unforeseen disruptions.
Shipping Costs
We offer flat-rate shipping fees based on location:
- Europe: €7.99
- North America: €9.99
- International: €19.99
Shipping rates are automatically calculated at checkout.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes depending on the destination country. These charges are not included in our prices and are the buyer’s responsibility.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please note that tracking updates may take a few days to appear.
Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe, please check your tracking link. If your package is significantly delayed or lost, contact us at unelmastaura@gmail.com
Returns & Exchanges
Since all items are printed on demand, we do not accept returns or exchanges unless the product is defective or damaged. If you receive a faulty item, please contact us within 7 days of delivery with photos of the issue.
For any questions, feel free to reach out to unelmastaura@gmail.com
